Careers
Work with us
Join our diverse team working to open doors and serve homeless women, individuals, and families throughout Ramsey County.
The Floating Case Manager provides flexible, trauma-informed, and client-centered case managements services to individuals and families. This position supports a diverse range of clients, including single adults, youth, and families, across multiple program sites. The Floating Case Manager steps in to provide coverage, continuity of care, and steps in during staff absences, transitions, or when additional support is needed.
Read the full job description here.
Email jobs@emmanorton.org to apply.
The Supportive Housing Case Manager is responsible for providing case management for families with three or more children at Emma’s Place – a 13-unit permanent supportive housing program – as well as former Emma’s Place families in the community. The case manager will support adult members with determining and addressing goals, work closely with other staff to ensure effective team communication that promotes client satisfaction, and provide effective services using a client-centered approach.
Read the full job description here.
Email jobs@emmanorton.org to apply.
The Single Adults Case Manager provides flexible, trauma-informed, and client-centered case managements services to individuals. This position supports single adults.
Responsibilities
- Provides comprehensive case management services across various departments.
- Tailors individual meetings and case management to promote success and stability through assessing service needs, develops initial goal plans and coordinates services for youth residents within 90 days of participant entry, and in six months increments thereafter.
- Maintain a caseload that fluctuates depending on program needs; rotate between scattered-site units, supportive housing, and youth/family housing programs.
- Assists clients in accessing community resources, accompany clients to initial and/or significant appointments and meetings
- Maintains up-to-date and organized client files through an electronic records system; including documentation of assessment of service needs, service plans and goals, and case notes documenting case management services
- Collects and records all required statistical information, accurately reporting data in a timely manner
- Participates in client intake and move-in processes as needed, focuses on recovery and client-centered care, single adults in creating and following harm reduction plans, and resolves crises as appropriate
- Fosters a positive, engaged client community
- Assists the client community with community building skills
- Assists clients with identifying and addressing community concerns/issues
- Assists clients in acquiring necessary resources for move-in; provides landlord-tenant support; identifies opportunities for community integration and development of natural support networks
- Facilitates peer mediation as needed
- Functions as a team member
- Follows through with own job responsibilities and assignments
- Engages in constructive problem solving and conflict resolution, assists other team members in doing the same
- Provides information needed by other team members in a timely and effective manner
- Offers assistance to team members as needed
- Gives and receives feedback to and from team members
- Takes direction from supervisor or manager, and implements team decisions as made
- Participates in staff and team meetings
- Promotes community awareness of Emma Norton Services
- Builds positive working relationships across Ramsey county
- Attends community meetings as necessary
- Participates in agency efforts to promote a mutually respecting, multicultural environment; participates in training opportunities related to economic, racial and cultural diversity as requested
- Completes and maintains up-to-date knowledge and expertise in areas related to job duties; including the completion of HIPAA and Vulnerable Adult training within the first 7 days of hire
- Performs other duties as assigned
Read the full job description here.
Email jobs@emmanorton.org to apply.
